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WINGMAN ACADEMIES — TERMS & CONDITIONS

1. Introduction

These Terms and Conditions govern all services, training, and activities provided by Wingman Academies (“we”, “our”, “us”), including but not limited to:

  • Flight training conducted under Part 141 and Part 142
  • Simulator training
  • Trial Introductory Flights (TIF)
  • Youth and school programs
  • Aviation-related courses and activities

By booking, enrolling, or participating in any of our services, you agree to these Terms.

2. Bookings and Payments

  • All bookings are subject to availability and operational requirements
  • A booking is confirmed upon receipt of payment or written confirmation
  • Prices may be adjusted due to operational costs, including fuel surcharges
  • Full or partial payment may be required prior to participation

3. Flight Training and Operational Conditions

All flight training and aviation activities are subject to:

  • Weather conditions
  • Aircraft availability 
  • Instructor availability
  • Air traffic control requirements
  • Safety considerations

Wingman Academies reserves the right to substitute aircraft, instructors, or training devices where operationally required.

4. Refund and Cancellation Policy

4.1 Flight Training Programs

Students are charged only for training and services actually provided.

Where a student withdraws from training, Wingman Academies may refund any remaining account credit after deduction of:

  • Flight training completed
  • Simulator training completed
  • Briefings conducted
  • Ground theory training delivered
  • Examination fees
  • CASA fees already incurred
  • Landing and navigation charges
  • Administrative costs
  • Any third-party charges already paid on behalf of the student

Refund requests must be submitted in writing.

4.2 Flight Experiences and Simulator Sessions

A minimum of 48 hours notice is required for cancellations or rescheduling.

  • More than 48 hours notice: no cancellation fee.
  • Less than 48 hours notice: booking fees may be forfeited at Wingman Academies’ discretion.
  • No-shows: no refund.
  • Weather or operational cancellations by Wingman Academies: students may choose a reschedule or account credit.
  • Unless otherwise stated, flight experiences, simulator sessions, and gift vouchers must be redeemed within 36 months from the date of purchase.

4.3 Ground Theory Courses

Students withdrawing before the commencement date may be eligible for a refund less any administrative costs already incurred.

No refunds will be provided after a course has commenced unless required by Australian Consumer Law.

4.4 Australian Consumer Law

Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

4.5 Refund Processing

Approved refunds will generally be processed within 14 business days to the original payment method.

5. Participant Responsibilities

Participants must:

  • Follow all safety instructions and operational procedures
  • Comply with instructor directions at all times
  • Maintain appropriate behaviour

We reserve the right to remove any participant who:

  • Poses a safety risk
  • Fails to follow instructions
  • Engages in inappropriate conduct

6. Medical Fitness

Participants are responsible for ensuring they are medically fit to participate.

For flight training:

  • CASA medical requirements may apply depending on licence type

Participants must disclose any medical conditions that may affect safety.

7. Limitation of Liability

To the extent permitted by law, Wingman Academies is not liable for:

  • Injury, illness, or loss arising from participation
  • Delays, cancellations, or operational disruptions
  • Circumstances beyond our control, including weather or air traffic restrictions

Participation in aviation activities involves inherent risks and is undertaken at the participant’s own risk.

8. Aviation Training Disclaimer

Unless explicitly stated:

  • Participation does not guarantee progression to any aviation licence
  • Flight training is competency-based. Quoted training hours, packages, and course estimates are indicative only and do not guarantee licence completion within the stated hours.
  • Simulator sessions may not be credited toward CASA-recognised flight hours

9. Youth and Minor Participants

For participants under 18:

  • A parent or legal guardian must provide consent
  • All information must be submitted by an authorised adult
  • Participation is subject to supervision and program suitability

10. Photography and Media

We may capture photographs and videos during activities for marketing and promotional purposes.

Participants consent to such use unless they notify Wingman Academies in writing prior to the activity.

11. Changes to Services

We reserve the right to:

  • Modify training structures or program content
  • Change instructors, aircraft, or equipment
  • Adjust schedules or locations

12. Compliance with Regulations

All training and operations are conducted in accordance with applicable aviation regulations, including those governed by Civil Aviation Safety Authority.

Participants must comply with all applicable aviation rules and instructions.

13. Governing Law

These Terms are governed by the laws of Western Australia.

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